Privacy Policy
Pier Voice Connect LLC operates piervoiceconnect.com. This policy explains how we handle information collected through our marketing website and quote tools. It does not describe every aspect of data processed through a customer's active telecommunications service; additional agreements and notices may apply to those services.
Information we collect
We collect information you submit, such as your name, business name, email address, telephone number, notes, and any service address or preferred start date you choose to provide. When you request a quote, we may receive your selected user count, phones, services, agreement length, number-transfer requirements, and estimated pricing.
Our website and providers may also collect technical information such as IP address, browser and device information, pages visited, referral information, advertising campaign identifiers, and interactions with our website. The information collected depends on the tools enabled and your choices.
How we use information
We use information to respond to inquiries, prepare and review quotes, contact you about your request, administer our website, help prevent misuse, understand website performance, and measure advertising results. We may also use contact information for promotional communications where permitted and consistent with your communication preferences and any required consent.
Providers and other disclosures
Webflow hosts our website and processes website forms. Information may also be processed by providers that help us deliver business communications, manage inquiries, operate email or messaging tools, provide analytics, and measure advertising. Google Analytics and Google Ads, when enabled, may receive website activity, device information, cookie identifiers, and campaign information. We may disclose information when required by law, to protect rights and security, or in connection with a business transfer.
Cookies, analytics, and advertising
We may use cookies and similar technologies for essential website functions, analytics, advertising measurement, and, where enabled, remarketing or personalized advertising. These tools may recognize activity across visits or websites. Read about Google's data practices at policies.google.com/technologies/partner-sites and advertising controls at myadcenter.google.com.
Where required, we obtain consent before enabling nonessential technologies and provide the choices required by applicable law. Browser settings can also limit cookies, although disabling them may affect website features. Contact us with questions or requests about analytics or advertising use associated with your information.
Communications and choices
Submitting an inquiry allows us to respond about that inquiry; it does not by itself enroll you in every marketing channel. You may unsubscribe from marketing emails using the instructions provided. Where we offer marketing texts, we request separate consent and provide opt-out instructions. You may contact us to change your preferences. Necessary responses about an inquiry or an existing service may continue even if you opt out of promotions.
Retention and security
We retain information for the purposes described in this policy, including responding to inquiries, managing business records, resolving disputes, and meeting legal obligations. Retention depends on the type of information, our relationship with you, and applicable requirements. No internet transmission or storage method can be guaranteed completely secure. Please do not submit payment-card details, patient information, passwords, or other sensitive information through our quote forms.
Privacy requests
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of information, or to opt out of certain advertising-related processing. Contact us using the details below. We may need to verify a requester's identity, and some information may be retained where an exception applies.
Third-party websites and updates
Links to third-party websites are governed by those sites' policies. We may update this policy as our practices change and will revise the date above.