Phone systems built for how modern teams work.
Clear calling, pre-configured Yealink hardware, mobile apps, and digital faxing. Rooted in Northern New York with reliable nationwide support.
Everything your business needs to stay connected
Choose standalone capabilities or assemble a complete turnkey communication system tailored for your staff.
Phone Systems
Hosted cloud VoIP with multi-line auto-attendants, call queues, and extension dialing.
Learn More →Desk & Cordless
Pre-configured Yealink desk phones, cordless DECT handsets, and conference units.
View Phones →Mobile Calling
Answer business lines on iOS and Android without giving out personal cell numbers.
Explore Mobile →Online Fax
Send and receive digital faxes through a web portal or connect existing fax machines.
Fax Options →Number Porting
Keep all of your established local and toll-free business numbers with zero downtime.
Porting Info →Personal support, zero guesswork.
We configure every extension and handset before it ever leaves our facility.
Dedicated phone specialists
Work directly with knowledgeable communications technicians who understand small and mid-sized business operations, not overseas call centers.
Plug-and-play equipment delivery
Hardware arrives pre-programmed for each user’s name and extension. Simply connect to your ethernet network and your system is live.
Northern NY roots with nationwide reach
Enjoy the responsiveness of a regional partner paired with high-availability carrier infrastructure supporting clients across the country.
Built for your specific industry workflow
Explore how we configure call routing, ring groups, and hardware for your sector.
Doctors & Clinics
Multi-line reception queues, appointment lines, and cordless handsets for treatment rooms.
Explore Medical Setup →Car Dealerships
Sales ring groups, service bay cordless phones, lot paging, and multi-department routing.
Explore Auto Setup →Professional Offices
Legal, financial, and executive offices needing clear conference units and client transfers.
Explore Office Setup →Real Estate
Mobile app calling for active agents on showings, protecting personal cell privacy.
Explore Agency Setup →Frequently asked questions
Straight answers about equipment, porting, and getting started with Pier.
Can we keep our existing business phone numbers? ▾
Yes. We verify porting eligibility with your current carrier before scheduling the transfer so your number ports seamlessly with zero downtime.
Do we need an on-site technician to install the phones? ▾
No. All Yealink hardware arrives pre-programmed with your users' extensions, labels, and calling rules. You simply plug the phones into your network ethernet port.
Can team members answer calls on their cell phones? ▾
Yes. Our mobile calling app allows staff to make and receive calls showing your business caller ID, keeping personal mobile numbers private.
What information do you need to prepare a quote? ▾
We need your total user count, how many desk or cordless handsets you require, and whether you are porting existing numbers or need digital fax.
Request a tailored system quote
Tell us about your organization and how your team handles calls. Our specialists will review your needs and provide a clear, itemized proposal.