We handle the setup. You get connected.
From choosing phones to transferring numbers, we help your team through each step.
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A clear process from start to finish
Every stage is planned in advance so your business phone transition runs smoothly without downtime.
Plan your system
Tell us about your team, locations, and call handling needs.
Review your quote
Review the recommended phones, services, and costs.
We prepare your equipment
We configure selected phones and coordinate eligible number transfers.
Connect with our help
We guide setup and check that calls reach the right people.
What you’ll need
A simple checklist to ensure quick setup on delivery day.
Internet and network
A stable internet connection with available router or switch ethernet ports.
Phone power
Standard wall electrical outlets or supported Power over Ethernet (PoE).
Provider details
Recent account statements and details if transferring current numbers.
Greetings and extensions
Your preferred staff names, extension list, ring groups, and office hours.
Frequently asked questions
How long does setup take? ▾
Timing depends on equipment, configuration, and number transfers; the schedule is confirmed during planning.
Can we keep our existing phones? ▾
Pier reviews models and compatibility before recommending reuse or providing pre-configured equipment.
Do we need to understand the technical details? ▾
Not at all. Pier helps identify requirements, pre-configures everything, and guides your team through connection.
Start with a conversation.
Tell us about your business and call requirements. We’ll help design the right setup and prepare a clear quote.
Get a Quote